Cancellations:
T-Shirtmonster believes customers should receive their orders quickly and securely. We are committed to printing your order within 2 – 5 days of receiving it. If you wish to cancel your order, please email or call us ASAP! We will refund your money back onto your credit card.

Return Policy:
When you place an order at T-Shirtmonster we print it just for you! Since your order is custom made, returned goods cannot be resold and all returned items will be issued a credit. All of our products are printed on demand using state-of-the-art printers and are hand folded prior to being shipped by Canada Post.

How to make a Return:
If you are not satisfied with your order, please contact one of our customer service monsters us within 30 days of purchase to request a return item number (RIN). Write your RIN on your packing slip and send all returns in unused condition to:

T-Shirtmonster
2340 Adirondak Trail
Oakville, Ontario, Canada
L6M 0E9

Shipping Options:

	Shipping Method Travel Time First Item Each Additional Item Standard 4 - 6 business days $5.95 $0.95 XpressPost 1 - 3 business days $12.95 $1.25 Priority Courier 1 business day $21.95 $2.25 U.S. Standard 8 - 14 business days $9.95 $0.65 U.S. Express Shipping 4 - 7 business days $19.95 $1.25 International 8 - 14 business days $10.95 $3.95 Travel time is from the date your product is shipped Travel time is not guaranteed due to unforeseen delays Rush orders must be placed by 12pm EST to ship within 2 business days Customs tariffs and additional taxes may be applied to United States and International orders. These charges are not included and must be paid by you. For information specific to your country, please contact your local customs office.

Shipping Confirmation:
We ship all of our orders using Canada Post shipping. All Canadian and U.S. orders will receive a confirmation email when your order is shipped. Please add “info@tshirtmonster.ca” to your safe sender list to ensure our email does not go into your junk folder. To add us in Outlook, do the following:

1. On the Tools menu, click Options.
2. On the Preferences tab, under E-mail, click Junk E-mail.
3. Click the Safe Senders tab and Add
4. Click the Add tab and add “info@tshirtmonster.ca”